Privacy · LGPD · Data Protection

Abc99 Privacy Policy – Data Protection & LGPD

At abc99, your personal data is handled with the utmost care and transparency. Here you'll find exactly what information we collect, how we use it, who we may share it with, and what rights you hold as a data subject — all in full compliance with Brazil's General Data Protection Law (LGPD – Lei nº 13.709/2018).

Last updated: January 2026
Applicable in Brazil
Brazilian Portuguese Version
Last updated: January 2026
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This Privacy Policy describes how abc99 collects, uses, stores, and protects the personal data of users who access and use the platform available at abc99.express. It applies to all products and services offered — Sports Betting on the Brasileirão and Copa do Brasil, Live Casino, online poker, Crash Games, slots, and all other platform features.

Abc99 is committed to transparency in data handling. This document has been written in plain language so you can understand your rights and our practices without needing a lawyer by your side. If anything is unclear, our privacy channel is available for clarification at privacidade@abc99.express.

01

Who We Are – Data Controller

Identification of the data controller

The abc99 is the controller of the personal data collected through the platform abc99.express. As the data controller, abc99 is responsible for defining how and why users' personal data is processed, always in compliance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018) and other regulations applicable to the Brazilian betting and online gaming market.

The platform operates under a valid license in Brazil and is subject to applicable regulatory oversight. This includes specific data collection and retention obligations related to anti-money laundering (AML), identity verification (KYC), and personal data protection.

For the purposes of this policy, the terms "we," "our," and "abc99" refer to the platform operating the abc99.express website. The terms "you," "your," and "user" refer to any individual who accesses, registers with, or uses the platform's services.

Controller: abc99 — Sports Betting platform and online casino | Domain: abc99.express | Privacy contact: privacidade@abc99.express
02

What Personal Data We Collect

Information collected during use of the abc99 platform

The abc99 collects different categories of data depending on how you interact with the platform. Collection is proportional to its purpose — we only collect what is necessary to provide and maintain our services.

Category Data collected When
Identification Full legal name, CPF, date of birth, official ID document (RG/CNH) Registration & KYC Verification
Contact Email, mobile number (with Brazilian area code), residential address Registration
Financial Pix key, banking details (bank, branch, account number), deposit and withdrawal history in BRL Deposit, withdrawal, AML verification
Platform use Bets placed, games accessed, poker sessions, crash games, and slots During use
Technical IP address, device type, browser, operating system, session cookies Platform access
Communications Support contact history, chat logs, and email records Customer Support

Abc99 does not collect sensitive data — such as health information, sexual orientation, religion, or political views — except where required by law in specific user protection situations. Identity documents submitted for verification are stored in encrypted form and accessed only by authorized personnel.

03

How We Use Your Personal Data

Purposes of data processing at abc99

Every piece of data that abc99 collection serves a specific purpose. We do not use your data for purposes other than those stated in this policy without notifying you in advance and, where required, obtaining fresh consent.

The purposes of processing include:

  • Account creation and maintenance: Registration, authentication, and operational communications about your account and services
  • Processing of financial transactions: Validation and processing of deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago; processing of withdrawals to Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks
  • Identity verification (KYC): User identity verification in accordance with regulatory requirements, fraud prevention, and AML compliance
  • Service provision: Live odds for Brasileirão, Copa do Brasil, and other sports; access to Live Casino, online poker, crash games, and slots
  • Responsible gambling: Monitoring of gaming patterns to identify at-risk behavior and apply limits when requested by the user or required by regulation.
  • Customer support: Questions, complaints, and requests handled via 24-hour live chat or email
  • Personalized marketing: Sending communications about abc99 promotions, bonuses, and news — only to users who have opted in to receive this type of communication
  • Security and fraud prevention: Detection and investigation of suspicious activity, multi-accounting, bonus abuse, and unauthorized account use
  • Legal obligations: Compliance with requirements from regulatory authorities, court orders, and obligations set out in Brazilian law
Important: abc99 never uses your data for commercial purposes unrelated to the platform, such as selling it to third-party advertisers or building profiles for advertising outside the abc99 environment.
04

Legal Basis for Processing (LGPD)

Why abc99 has the legal basis to process your data

The General Personal Data Protection Law (LGPD – Law No. 13,709/2018) requires that any processing of personal data have a legal basis to justify it. The abc99 bases its data processing activities on the following legal grounds set out in Article 7 of the LGPD:

  • Contract performance (Art. 7, V): Processing is necessary to perform the contract entered into when you create an account and use abc99's services — including bet processing, BRL payments, and account operation
  • Compliance with a legal or regulatory obligation (art. 7, II): Identification and financial data are processed to comply with KYC, AML, and regulatory requirements governing the betting and gaming sector in Brazil
  • Consent (art. 7, I): Marketing communications and the use of non-essential cookies are based on your consent, which may be withdrawn at any time.
  • Legitimate interest (Art. 7, IX): Security monitoring, fraud prevention, and service improvement based on aggregated and anonymized data

Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal. However, withdrawing consent for data essential to the account's operation may prevent us from continuing to provide the services.

05

Data Sharing with Third Parties

When and with whom abc99 shares your information

The abc99 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. Sharing only occurs where necessary for the platform's operation or as required by law, as described below:

  • Payment processors: Financial institutions and payment intermediaries that process your deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, as well as your withdrawals to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil. These partners receive only the data necessary for the specific transaction and are contractually required to treat it with confidentiality
  • Identity verification providers (KYC): Specialized companies that validate documents submitted during the verification process, acting as data processors under abc99's instruction
  • Game providers: Companies that provide Live Casino games, slots, crash games, and poker may receive technical session data required for game functionality. They do not receive full financial data
  • Support platforms: Customer service tools used for 24-hour live chat and support ticket management
  • Government and judicial authorities: In response to court orders, requests from regulatory authorities, or applicable legal obligations in Brazil — including the Receita Federal, Banco Central, and other competent bodies

All third parties that receive abc99 user data are contractually required to handle it with the same level of protection demanded by the LGPD. abc99 conducts periodic due diligence on partners that process data on its behalf.

General rule: Your data never leaves the abc99 ecosystem for commercial purposes. When operational or legal sharing is required, you will be informed to the extent permitted by law.
06

Cookies & Tracking Technologies

How abc99 uses cookies and how you can manage them

The abc99 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize communications and analyze usage patterns.

The cookies we use fall into the following categories:

  • Essential cookies: Required for the platform's basic operation — login, session management, security, and loading of Live Casino games, Crash Games, and Sports Betting. These cannot be disabled without affecting account functionality
  • Functional cookies: Store your language preferences, favorite odds, and interface settings to personalize your abc99 experience
  • Analytical cookies: They collect aggregated data on how users navigate the platform — which sections they visit most, average session duration, and browsing flow. This data is used to improve the platform and is never linked to any individual user.
  • Marketing cookies: Used only with your explicit consent, to identify which channel brought you to abc99 and to personalize promotional communications

You can manage your cookie preferences at any time through your browser settings or the privacy preferences section within the platform. Disabling essential cookies may prevent access to certain abc99 features.

07

Security in the Processing of Your Data

Technical and organizational measures adopted by abc99

The abc99 adopts appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. User data security is treated as an operational priority, not a compliance formality.

The main security measures in place include:

  • 256-bit SSL/TLS encryption: All communications between your browser or mobile device and abc99's servers are encrypted using the highest security standard available on the market
  • Data-at-rest encryption: Sensitive data stored — including identity documents, banking details, and KYC information — is encrypted on our servers with access restricted by identity-based controls.
  • Two-factor authentication: Available for users who want an extra layer of security on their account login
  • Continuous monitoring: Intrusion detection systems and anomaly monitoring operate 24 hours a day to identify unauthorized access attempts.
  • Internal access controls: Only staff with a legitimate need and specific credentials may access user data. All access is recorded in an auditable log
  • Periodic security testing: The platform undergoes regular penetration testing (pentest) and security audits conducted by specialized external firms.

In the event of a security incident that may affect your data, abc99 will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes and in the manner required by the LGPD.

08

Data Retention and Deletion

How long abc99 retains your information

The abc99 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations. Retention periods vary depending on the nature of the data and the legal basis for processing.

  • Active account data: Retained for the entire period the account remains active on the platform
  • Financial transaction data: Retained for a minimum of 5 years after the transaction, in compliance with AML regulatory requirements and tax obligations under Brazilian law
  • Identity verification data (KYC): Retained for a minimum of 5 years after account closure, in accordance with Central Bank requirements and betting regulations.
  • Betting and gaming records: Retained for a minimum of 5 years for audit purposes, dispute resolution, and compliance with regulatory obligations
  • Support data: Contact history retained for 2 years after a ticket is closed, for quality assurance purposes and potential case re-opening
  • Marketing data: Deleted or anonymized within 90 days of consent withdrawal for promotional communications

Once retention periods expire, data is securely deleted or anonymized, making it impossible to identify the data subject. Requesting account deletion does not result in the immediate removal of data subject to legal retention obligations — such data remains protected and restricted to strictly necessary use.

09

Your Rights as a Data Subject

What the LGPD guarantees you as an abc99 user

The LGPD grants you, as the data subject whose personal data is processed by abc99, a set of rights that may be exercised at any time through the platform's privacy channel. We respond to data subject requests within 15 business days of receipt.

Right of Access
You may request a copy of all personal data abc99 holds about you, including the categories collected, the purposes for which it is used, and who it has been shared with.
Right to Rectification
If any of your registered details are incorrect or out of date, you can request a correction at any time through support or directly in your account dashboard.
Right to Erasure
You may request the deletion of your personal data when it is no longer needed for processing, subject to any legal retention obligations required by law.
Right to Object
You may object to processing based on legitimate interest or consent — such as marketing communications — and abc99 will cease that processing immediately.
Right to Data Portability
You may request your data in a structured, machine-readable format for transfer to another controller, as provided under the LGPD.
Right to Information
You have the right to be informed about any sharing of your data, the legal bases used to process it, and the consequences of not providing certain data.
How to exercise your rights: Send your request to privacidade@abc99.express identifying yourself as the data subject and describing the right you wish to exercise. We will respond within 15 business days. For complex requests that require additional identity verification, we may ask for supporting documentation.
10

Protection of Minors

abc99 is strictly prohibited for users under 18

The abc99 does not intentionally collect or process personal data from users under 18. The platform's services are intended exclusively for adults with full legal capacity under the Brazilian Civil Code.

During registration, we collect the user's date of birth and verify that they are of legal age before granting full access to the platform. The identity verification (KYC) process, carried out before the first withdrawal, confirms the user's actual age through an official government-issued document.

If abc99 determines that data from a minor was collected in error, the account will be closed immediately, the data will be deleted, and any deposits will be returned to the rightful account holder upon verification. Parents, guardians, or caregivers who identify underage use of abc99 should contact support immediately so the appropriate steps can be taken.

Prohibited for users under 18. If you suspect a minor is using abc99, please contact us immediately via the chat available on the platform or by email at suporte@abc99.express.
11

Changes to This Privacy Policy

How we communicate changes to the way we handle your data

The abc99 may update this Privacy Policy periodically to reflect changes in our data practices, new services offered on the platform, regulatory updates, or decisions by the National Data Protection Authority (ANPD).

When significant changes occur — meaning changes that materially affect how we process your data or the rights you hold — you will be notified at your registered email address at least 15 days before the new practices take effect.

For minor changes — such as wording corrections, document reorganization, or clarifications that do not affect the substance of our privacy practices — we will update the date at the top of this page without prior email notification.

The most recent version of this policy will always be available on the abc99.express/privacy-policy. We recommend reviewing it periodically to stay informed. Continued use of the platform after a new version's effective date constitutes acceptance of the updated practices.

12

Contact, Data Protection Officer & ANPD

How to contact abc99 about privacy and your rights

The abc99 has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO is the official point of contact for privacy-related matters, the exercise of data subject rights, and communications with the National Data Protection Authority (ANPD).

Privacy contact channels:

  • DPO email: privacidade@abc99.express — for formal rights requests, questions about data processing, and LGPD-related complaints
  • General support: suporte@abc99.express — for general questions about the platform, BRL payments, betting, and account functionality
  • Live chat: available within the abc99.express platform, 24 hours a day, 7 days a week

If you are not satisfied with abc99's response to a privacy-related request, you have the right to file a complaint with the National Data Protection Authority (ANPD), the body responsible for enforcing the LGPD in Brazil, through the official ANPD website at gov.br/anpd.

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular Lei nº 13.709/2018 (LGPD). For matters not resolved through the channels above, the competent jurisdiction is Brazil, in the district corresponding to abc99's registered address.

Current version: January 2026. Keep your registered email up to date to receive notifications about relevant updates to this policy.
Why your data is safe with abc99

Privacy at abc99 isn't a vague promise — it's a daily practice backed by technology, processes, and people dedicated to protecting your data.

256-bit SSL Encryption on All Transactions
Every Pix deposit, every withdrawal to Nubank or Itaú, every bet on Brasileirão — all transactions on abc99 are protected by 256-bit SSL encryption, the highest security standard available for online financial platforms.
Dedicated Data Protection Officer (DPO)
abc99 has a Data Protection Officer (DPO) as required by the LGPD. You have a direct line to the person responsible for privacy on the platform — not a generic form that disappears into the void.
Full LGPD Compliance
The General Data Protection Law (Lei nº 13.709/2018) is the central regulatory framework for our privacy practices. Every process involving the collection, use, and retention of data has been structured to comply with the LGPD since abc99's founding.
No Sale of Data to Third Parties
abc99 does not sell user data. Your data is never sold to advertisers, data brokers, or any external company. Sharing occurs only with essential operational partners, under contracts that include confidentiality obligations.
Real Control in Your Hands
Access, correction, portability, erasure, objection — every right granted by the LGPD can be exercised with a simple request to the privacy channel. We respond within 15 business days, no excessive red tape.
Incident Notification
In the event of any security incident that may affect your data, abc99 will notify the ANPD and impacted users within the legally required timeframes. Transparency in difficult moments is part of our commitment to Brazilian users.
Secure Platform

Bet safely — your data protected by abc99

Now that you know how abc99 handles your information, create your account with confidence. Deposit from R$ 20.00 via Pix, bet on the Brasileirão, Copa do Brasil, poker, or Crash Games — with your data protected by the LGPD and a team dedicated to your security.

  • Free registration in under 2 minutes with your email and CPF
  • Data protected with 256-bit SSL encryption on all transactions
  • Minimum deposit of R$ 20.00 via Pix, boleto, card, or PicPay
  • Pix withdrawals approved in an average of 3 minutes for verified accounts
  • Data Protection Officer (DPO) and privacy channel available 24/7
Privacy and Data Protection – abc99
This Privacy Policy complies with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018). Your personal data is protected with 256-bit SSL encryption and processed solely for the purposes described in this document. To exercise your rights as a data subject or to clarify any questions, please contact us at privacidade@abc99.express. For the platform's full Terms and Conditions, please visit Terms and Conditions.
Responsible Gambling – abc99

Sports Betting, Live Casino, poker, and all other abc99 games are forms of entertainment intended for users aged 18 and over. Never wager amounts that could affect your essential expenses. The platform provides deposit limit tools, account pause, and self-exclusion options directly in your dashboard. If you need support, visit our Responsible Gaming or call CVV at 188. Prohibited for users under 18.

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